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Report a Problem

A GitHub issue written from the debug log, with paths, names, hashes and addresses taken out first. Torrenta sends nothing itself.

A good bug report needs the log, and a log is full of things you would rather not post. Help → Report a Problem… (also a button in the Debug Log window) writes the report for you.

• What goes in: this session’s and the last session’s logs, with the version, the engine, Java and the OS. The last session’s log survives a crash, so a report can be written after one.
• What is taken out first: home-folder paths, your user name, the torrents’ names, magnet links, info-hashes, tracker passkeys, public peer addresses, e-mail addresses and tokens.
• You read it before anyone else does. The report is editable. Open GitHub Issue copies it and opens a new issue with it filled in (or, when it is too long for the link, says to paste it). Copy and Save… are there too.
• When Torrenta will not start, torrenta --report writes the report to the current folder and opens the issue, without starting the app.
• Nothing is sent by Torrenta. The issue is filed by you, in your browser.

See the FAQ.